Indicadores Operacionales del Performance y Análisis de Causalidad para Edificios No Residenciales

R. Bortolini; N. Forcada

doi:10.3989/ic.67792

Autores/as

R. Bortolini Department of Project and Construction Engineering (DPCE), Group of Construction Research and Innovation (GRIC), Universitat Politècnica de Catalunya (UPC) https://orcid.org/0000-0002-6911-4423
N. Forcada Department of Project and Construction Engineering (DPCE), Group of Construction Research and Innovation (GRIC), Universitat Politècnica de Catalunya (UPC) https://orcid.org/0000-0003-2109-4205

DOI:

https://doi.org/10.3989/ic.67792

Palabras clave:

Building performance, indicadores, facilities management, gestión de activos, edificios no residenciales

Resumen

Durante la operación y el mantenimiento de los activos su performance puede disminuir. Si bien se han desarrollado una serie de herramientas y métodos para facilitar el proceso de evaluación del performance de los edificios, su complejidad y la falta de análisis de causalidad los hacen imprácticos. Este artículo pretende comprender las áreas de performance más relevantes para edificios no residenciales en general, y determinar los Key Performance Indicators (KPI) y su relación. Este estudio se basa en una revisión de la literatura, un focus group y una encuesta. Los resultados revelaron que los indicadores básicos utilizados para evaluar el performance de los edificios están relacionados con la seguridad y el correcto funcionamiento de los activos, la salud y confort, la funcionalidad de los espacios y la eficiencia energética. Los resultados también identificaron las relaciones entre los KPI y los factores externos para desarrollar un modelo causal para evaluar el performance de los edificios.

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Citas

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