Indicadores Operacionales del Performance y Análisis de Causalidad para Edificios No Residenciales


  • R. Bortolini Department of Project and Construction Engineering (DPCE), Group of Construction Research and Innovation (GRIC), Universitat Politècnica de Catalunya (UPC)
  • N. Forcada Department of Project and Construction Engineering (DPCE), Group of Construction Research and Innovation (GRIC), Universitat Politècnica de Catalunya (UPC)


Palabras clave:

Building performance, indicadores, facilities management, gestión de activos, edificios no residenciales


Durante la operación y el mantenimiento de los activos su performance puede disminuir. Si bien se han desarrollado una serie de herramientas y métodos para facilitar el proceso de evaluación del performance de los edificios, su complejidad y la falta de análisis de causalidad los hacen imprácticos. Este artículo pretende comprender las áreas de performance más relevantes para edificios no residenciales en general, y determinar los Key Performance Indicators (KPI) y su relación. Este estudio se basa en una revisión de la literatura, un focus group y una encuesta. Los resultados revelaron que los indicadores básicos utilizados para evaluar el performance de los edificios están relacionados con la seguridad y el correcto funcionamiento de los activos, la salud y confort, la funcionalidad de los espacios y la eficiencia energética. Los resultados también identificaron las relaciones entre los KPI y los factores externos para desarrollar un modelo causal para evaluar el performance de los edificios.


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Cómo citar

Bortolini, R., & Forcada, N. (2020). Indicadores Operacionales del Performance y Análisis de Causalidad para Edificios No Residenciales. Informes De La Construcción, 72(557), e333.