Indicadores Operacionales del Performance y Análisis de Causalidad para Edificios No Residenciales

R. Bortolini; N. Forcada

doi:10.3989/ic.67792

Authors

R. Bortolini Department of Project and Construction Engineering (DPCE), Group of Construction Research and Innovation (GRIC), Universitat Politècnica de Catalunya (UPC) https://orcid.org/0000-0002-6911-4423
N. Forcada Department of Project and Construction Engineering (DPCE), Group of Construction Research and Innovation (GRIC), Universitat Politècnica de Catalunya (UPC) https://orcid.org/0000-0003-2109-4205

DOI:

https://doi.org/10.3989/ic.67792

Keywords:

Building performance, indicators, facilities management, asset management, non-residential buildings

Abstract

During the operation and maintenance of a physical asset its performance may decrease. While an array of tools and methods have been developed to facilitate building performance assessment processes, their complexity and the lack of causality analysis make them impractical. The research presented in this paper aims to understand the most relevant performance areas for non-residential buildings in general, and determine key performance indicators (KPIs) and their relationship to assess the performance of non-residential buildings. The research approach comprised a literature review, a focus group, and a questionnaire survey. The findings revealed that the core indicators used to evaluate building performance are related to safety and assets working properly, health and comfort, space functionality and energy efficiency. External factors were also found to condition the building performance. Results also identified the relationships between the performance indicators and factors with the aim to develop a causal model to accurately evaluate building performance.

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