Present context of quality costs system developed and applied to construction projects: the necessity of measurement of quality in design
DOI:
https://doi.org/10.3989/ic.07.004Keywords:
quality, quality costs, construction projects, designAbstract
This paper presents an analysis of the approaches developed for measuring and tracking the quality costs in construction projects, providing a current context of this quality management tool. A literature review of currents publications on generic models of quality costs applied on construction projects (QPMS, QPTS, QCM, CQCQS, PCM y PROMQACS) was performed. These approaches have been developed since the eighties. It was observed that these approaches share a common aspect regarding the timing of their application during the project; which begins at the start of construction on site, without taking into account the failures and quality management costs within the design process. In order to enhance this context, a literature review was made to evaluate actual practices during the design process. This work demonstrates the need to measure quality costs during project design as well as the limitations of the proposed quality costs systems currently applied in the construction industry. Emphasis is made about the importance of implementing a quality management tool in line with continual improvement approaches, in a context where the number of publications on quality costs is limited, given the number and complexity of the typical processes of a construction project.
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